Shipping policy

Shipping & Delivery Policy

Processing Time

Orders are typically processed and shipped within 3-5 business days after payment is received.

Custom or made-to-order items may require processing time. Any extended processing time will be noted in the product listing.

Shipping Times

Shipping times are estimates and may vary depending on the carrier, destination, holidays, and other circumstances outside of our control.

Tracking

Once your order has shipped, you will receive a shipping confirmation with tracking information when available. Please allow up to 24-48 hours for tracking information to update.

Delayed or Lost Packages

Once an order has been shipped, it is in the possession of the shipping carrier. We are not responsible for delays caused by the carrier, weather, incorrect addresses, or other circumstances beyond our control.

If your package appears to be lost or significantly delayed, please contact us so we can help determine the next steps.

Incorrect Shipping Address

Customers are responsible for providing an accurate shipping address at checkout. If an order is returned because of an incorrect or incomplete address, additional shipping charges may apply to have the order reshipped.

Delivery

Please make sure someone is available to receive your package when necessary. We are not responsible for packages that are marked as delivered by the carrier but cannot be located.

If your tracking information shows that your package was delivered but you cannot find it, please first check with household members, neighbors, and your local carrier.

By placing an order, you acknowledge and agree to the Shipping & Delivery Policy.